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OCTOBER 2008 NOTICE: We are now scheduling alterations and repairs into FEBRUARY 2009. This said, we welcome your sweaters and other knit items if you can afford such a wait.
PRINT THIS PAGE. You can then fill it in with a pen and send it with your items. Be assured that we do not abuse or share any information that you supply. Depending on your pc text setting, it will take 3-4 pages. You may also copy and paste it into a word processing program, to type in your information. ~ Thank You!
Name:
Address:
Alternate Shipping Address (only if preferred for returning your items):
Day Phone:
Evening Phone:
Cell Phone:
Message Phone:
Let us know if one is best to use, by placing a star next to it.
E-Mail:
It's easiest for us to email you when your items are received. If you prefer, we will gladly call or write.
CREDIT CARD INFORMATION (Sorry, we do not accept credit card information over the phone or via email.)
Fill this in only if you would like us to process your credit card for you. We also welcome personal checks or you can pay online with the PayPal service that we provide at our website. We will let you know the cost when your items are received. Nothing will be charged to your account until you have okayed the cost.
Country:
(If other than US)
Name as it appears on credit card:
Address (Only if the address that the credit card statement is sent to, is other than the one filled in above.)
Card type- please circle one: Visa, MasterCard, Discovery, American Express
Card Number:
Expiration Date:
Card Verification Number:
(Usually the last 3 digit numbers found on the back of all but AMEX, where it is a 4 digit number found on the front, just to the right of the card number.)
List items to be altered or repaired and any comment about what needs to be done. Example: Red cashmere pullover to have sleeves shortened as pinned. (List additional items on back or a second sheet of paper.)
Item #1
Item #2
Item #3
Item #4
Item #5
Item#6
Item #7
Item#8
The following labels may be cut out and used for mailing your package.

FROM:

TO:
Knit Alteration & Design
230 SE State Route 3
Shelton, WA 98584-9118

SHIPPING INFORMATION
US post offices provide free shipping bags and cartons for Priority Service. Many of our customers find this a very handy service at a good rate. Packages sent via Priority Mail are received in 2-3 days from anywhere in the USA. We also have excellent UPS and FedEx service and are prepared to return item via either at your request. If you are in the Northwest you can use UPS 'Ground Service'. Your package will be received within two days (usually next day).
One note about sending items from outside the US. It is best to refer to your garments as 'used clothing' at a minimum value, on any customs declarations.
What Happens When Your Items Are Received.
We e-mail or call when your garments are received and tell you the exact cost and when to expect your items back. We use USPS Priority Service with Delivery Confirmation for returning items unless otherwise requested.
How Payment Is Made.
We gladly accept payment by check or credit card. You may fill out the form above to have us process your credit card or use the PayPal service provided at our website to pay online. We have found PayPal to be a first class credit card processor. We must receive payment before work is begun on a garment. If you have any other questions feel free to call or email us! We love to talk with our customers.