Handy-Form-and-Label

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You can then fill it in with a pen and send it with your items. Be assured that we do not abuse or share any information that you supply. Depending on your pc text setting, it will take 3-4 pages. You may also copy and paste it into a word processing program, to type in your information. When done seal inan envelope or stape closed.

Name:

_______________________________________________________________________________

Address:

_______________________________________________________________________________

Alternate shipping address for returning package.

_______________________________________________________________________________

List Phone Numbers Below

Day Phone:

_______________________________________________________________________________

Evening Phone:

_______________________________________________________________________________

Mobile Phone:

_______________________________________________________________________________

Message Phone:

_______________________________________________________________________________

Email:

_______________________________________________________________________________

How do you plan to pay?

____Credit Card

____PayPal

____Check

We will let you know the cost when your items are received. Nothing will be charged to your account until you have okayed the cost and work to be done. At that time, you may pay by PayPal, check or we will process a credit card payment with the information you have filled in below. For PayPal customers, we provide a unique PayPal payment link for your items in our email response at the time your knits are received.

CREDIT CARD INFORMATION

Fill this in only if you would like us to process your credit card for you.

Country if other than US:_____________________________________________

Name as it appears on credit card:_____________________________________

Address,(Only if the address that the credit card statement is sent to, is other than the one filled in at the top of this form.)

___________________________________________________________________

Please check the type of card that you are using:

____Visa

____MasterCard

____Discover

____American Express

Card Number:_______________________________________________________

Expiration Date:_____________________________________________________

Card Verification Number:

Please leave this blank. We will ask for the verification number when we email you about your items.

List items to be altered or repaired and any comment about what needs to be done. Place tape or safety pin next to each damaged area. Do not cover a hole with tape. Example: red cashmere pullover to have sleeves shortened as pinned. List additional items on back or a second sheet of paper._______________________________________________________________

Item #1

___________________________________________________________________

Item #2

___________________________________________________________________

Item #3

___________________________________________________________________

Item #4

___________________________________________________________________

Item #5

___________________________________________________________________

Item #6

___________________________________________________________________

Item #7

___________________________________________________________________

Item #8

The following labels may be cut out and used for sending your package to us. It is important to separate the From: portion of the label and tape it to the upper left corner of your package. And to seal all sides of the labels with tape.

-----------------------------------------------------------------------------------------------------------

FROM:

<CUT ALONG DOTTED LINES> - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

TO:

ATTN: SANDRA SERRETT

KAD

230 SE STATE ROUTE 3

SHELTON WA 98584

PLEASE NOTE: >>> Some customers were told this was not a good address by their post office. In October 2023 USPS Customer Service suggested that we use one short word for our business name. Thus, we are using the abbreviation KAD. THE ADDRESS IS A GOOD ADDRESS and has been used for 30+ years and BEEN verified by the US Postal Address Management Office of Washington State.

If this should happen to you, please ask the clerk to 'OVERRIDE' THEIR SYSTEM AND COMPLETE THE ENTRY. And please let us know if this happens to you.

Thank you! Sandy Serrett at 360-490-0255 or knitalt @ hctc . com (remove the spaces)

SHIPPING INFORMATION

US post offices provide free shipping bags and cartons for Priority Service and Priority Flat Rate Service. Many of our customers find these very handy. You can also order them for free from the US Postal website

It is worth noting that the Flat Rate service can be misleading as sounding 'cost effective'. It really depends on how much your items weigh and where you are sending your package from. We encourage you to ask for help at the post office about which service will save you money. Packages sent via either Priority Mail are usually received in 2-3 days from anywhere in the USA.

You will need to provide your own container for the new cheaper Ground Advantage Service which takes about 3-6 days.

Whichever service you use, it is best to put the items along with a filled-in Handy Form in a plastic bag before putting it in the shipping container. And to not over-fill the container to the point of bursting. It is better not to use the Ready Post envelopes that are filled with shredded paper. They often tear and do not hold-up as well as other containers.

We also have excellent UPS, and FedEx services and are prepared to return item via these services at your request. If you are in the Northwest, you can use 'Ground Service'. Your package will be received within two days (usually next day).

About sending International items from outside the US. It is best to refer to your garments as 'used clothing' and generally at a minimum value, on customs declarations. All payments are to be made in US Dollars. We use PayPal for easy conversions to US Dollars on your credit cards.

International items are usually returned via US Mail Global Priority or 1st Class International Package Service, at fairly reasonable rates. These packages cannot be insured beyond a pre-set minimum rate. Items can be returned via Global Express which can be insured at higher values, but at a significantly higher rate. Please contact us with the details if you would like us to estimate the cost of using this service.

What Happens When Your Items Are Received.

We e-mail or call when your garments are received and tell you the exact cost and when to expect your items back. We use USPS Priority Service with Signature Confirmation for returning items unless otherwise requested.

How Payment Is Made.

We gladly accept payment by check or credit card. You may fill out the form above to have us process your credit card or use PayPal to pay online. We must receive payment before work is begun on a garment. If you have any other questions feel free to call or email us! We love to talk with our customers!